
The Person You Mean to Be
Dolly Chugh
What's inside?
Explore the journey of self-improvement and combating personal biases to become a better, more understanding individual in society.
You'll learn
Key points
01What's being 'good-ish' all about?
Ever wondered why your well-intentioned actions sometimes don't yield the expected results? Or why, despite your best efforts, you still find yourself grappling with biases? Well, it's not because you're not 'good'. It's because being 'good' is a static state, while what we should strive for is being 'good-ish' - a dynamic state of continuous learning, unlearning, and growth. The journey of being 'good-ish' is like climbing a mountain. It's not about reaching the peak, but about the climb itself - the process of learning, unlearning, and relearning. It's about acknowledging our biases, understanding their impact, and making conscious efforts to mitigate them. It's about being comfortable with being uncomfortable, because that's where growth happens. Now, you might be wondering, what's the difference between being 'good' and being 'good-ish'? Well, being 'good' is like aiming for a perfect score in a test. It's about being right all the time, which is not only unrealistic but also stifling. On the other hand, being 'good-ish' is like aiming for progress, not perfection. It's about acknowledging that we're all works in progress, and that it's okay to make mistakes, as long as we learn from them and strive to do better. A 'good-ish' person is not someone who never makes mistakes or never has biases. Rather, they are someone who is committed to improving their understanding and actions towards bias and inequality. They are someone who values self-reflection, education, and action. For instance, when faced with a situation where they realize their biases, a 'good-ish' person would not shy away from acknowledging their mistake. Instead, they would take it as an opportunity to learn and grow. But being 'good-ish' is not just about self-improvement. It's also about taking action. It's about standing up against discrimination, advocating for equality, and using our privilege to uplift others. It's about challenging biased systems and structures, and striving to create a more inclusive and equitable world. For example, a 'good-ish' person might use their position of power to advocate for policies that promote diversity and inclusion, or they might use their platform to amplify marginalized voices. In conclusion, being 'good-ish' is not about being perfect. It's about being better. It's about acknowledging our biases, learning from our mistakes, and taking action to fight bias and inequality. So, instead of striving to be 'good', let's strive to be 'good-ish'. After all, it's not about the destination, but the journey. So, are you ready to embark on this journey of being 'good-ish'?
02Understanding the Formation and Impact of Biases
You're at a coffee shop, waiting in line to order your favorite latte. The barista, a young woman with a warm smile, is taking orders and making small talk with customers. You notice a man in a suit, looking impatient, cutting the line and demanding his order be taken immediately. The barista, taken aback, complies. You feel a twinge of annoyance. Why did he get to go first? Was it because he was dressed in a suit? Or was it because he was a man? This is a simple example of how biases can subtly influence our actions and decisions. Biases, in essence, are the mental shortcuts we take when processing information. They are formed through a combination of individual experiences, societal influences, and cognitive processes. For instance, if you've had positive experiences with dogs, you're likely to have a bias in favor of dogs. Similarly, if society constantly portrays a certain group of people in a negative light, you might develop a bias against them. Cognitive processes, like the tendency to favor information that confirms our existing beliefs, also contribute to bias formation. The tricky part is that these biases often form unconsciously, without us even realizing it. These biases can have a powerful impact on our perceptions and actions. They can lead us to make unfair judgments or engage in discriminatory behavior. For instance, in the coffee shop scenario, the barista might have served the man in the suit first because of an unconscious bias that people in suits are more important. Biases can also affect our decision-making processes. For instance, a hiring manager might unconsciously favor a candidate who shares their own background or interests. Biases can be conscious or unconscious. Conscious biases are those we're aware of and can control. Unconscious biases, on the other hand, are automatic and often influence our behavior without our knowledge. The challenge lies in identifying and controlling these unconscious biases, as they're often deeply ingrained and hard to recognize. Biases come in many forms. Racial bias, for instance, can lead to discrimination and unfair treatment of people based on their race. Gender bias can result in unequal opportunities for men and women. Confirmation bias, the tendency to favor information that confirms our existing beliefs, can prevent us from seeing the truth or making objective decisions. Recognizing and combating biases is crucial. By becoming more aware of our biases and their impacts, we can take steps to mitigate their effects. This might involve challenging our own assumptions, seeking diverse perspectives, and striving to make more fair and equitable decisions. In conclusion, biases are mental shortcuts that can subtly influence our actions and decisions. They're formed through a combination of individual experiences, societal influences, and cognitive processes, and can lead to unfair judgments or discriminatory behavior. By recognizing and combating our biases, we can strive towards more fair and equitable behaviors and decisions. So, next time you're in a coffee shop, take a moment to reflect on your own biases. You might be surprised at what you discover.

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03Understanding the Real-World Consequences of Bias
04"Understanding and Addressing Your Biases and Privileges"
05Strategies for Combating Bias: A Practical Guide
06The importance and role of allies in fighting bias
07Continuing the Fight Against Bias: A Lifelong Journey
08Conclusion
About Dolly Chugh
Dolly Chugh is a Harvard-educated, award-winning social psychologist and associate professor at New York University's Stern School of Business. Her work focuses on unconscious bias, ethics, and diversity. She is a popular keynote speaker and author, known for her book on fighting bias.